Abstract Proceedings of ICIRESM – 2020
Full conference PDF is available to the subscribed user. Use your subscription login to access,
A STUDY ON CUSTOMER SATISFACTION TOWARDS ONLINE SHOPPING
The rapid development of the internet has strongly impact upon the worldwide marketing environment. Currently it has become one of the popular approaches for business and customer to perform trade over the internet. Businesses have been coming up with creative ways to promote their product via online. Thus it describes how modern market is replacing the traditional markets. This study is taking place to identify the factors that may influence customer’s online shopping satisfaction. Generally, the success of online shopping essentially depends on the customer satisfaction during their purchase.
Customer satisfaction, online shopping.
13/11/2020
346
20346
IMPORTANT DAYS
Paper Submission Last Date
September 27th, 2025
Notification of Acceptance
October 25th, 2025
Camera Ready Paper Submission & Author's Registration
November 11th, 2025
Date of Conference
November 28th, 2025